Terms of Use

Article 1 (Application of Terms of Use)

These terms and conditions apply to the Bashō trip service (hereinafter referred to as ”We”), which is provided by users through the Bashō trip website (hereinafter referred to as ”the Site”) managed and operated by Basho Corporation (hereinafter referred to as ” the Company” ). In using the Service (hereinafter referred to as the “Service”), the Service shall be applied to any and all acts performed by the User, and the User shall use the Service after agreeing to these Terms.
In the event that there are any cautions, etc. presented by the Company on the Service (hereinafter referred to as “cautions, etc.”), each cautions, etc. shall constitute a part of these Terms.
By using the Service, the Company considers that the User has agreed to these Terms.

Article 2（Definition of the Service and Establishment of the Agreement）

The Service is a service that allows users to make reservations for experiential type activity services and related services that are registered in advance by the posted business (in accordance with the definition in the next section) through the Internet.
Providers listed on this site (hereinafter referred to as “Providers”) provide experiential type activity services and ancillary services (hereinafter referred to as “Provider Services”) under their own responsibility, and the Company does not have any involvement in the provision of Provider Services.
The user can make a reservation for the service provided by the business by entering the required information specified by the company on the site.
At the time of notifying the User of the User’s acceptance of the reservation request, the Service Use Agreement (hereinafter referred to as the “Service Use Agreement”) between the Service Provider and the User shall be established.
In the case of the preceding paragraph, the Company shall send a “Reservation Confirmation Email” containing the “Reservation Number” to the email address specified in advance by the User to prove the reservation request. The “Reservation Confirmation Email” shall not prove the formation of the Usage Contract, and the Usage Contract shall be formed in accordance with each item of the preceding paragraph.
In the event that the usage contract is concluded between a User and a Provider in accordance with the provisions of this Article, the User shall be deemed to have accepted that the User will be responsible for any cancellation fees separately determined by the Provider.

Article 3（Concept of the usage fee for this service）

A user acknowledges that information on the fees for the use of the service provided by the Providers (hereinafter referred to as “usage fees”) may differ from the information provided by other media. Consumption taxes and local consumption taxes (hereinafter collectively referred to as “consumption taxes”) are included in the usage fees provided by the listed companies, but service fees and other taxes may or may not be included.
The user agrees that the fee provided by the Providers will be changed. The new fee will only apply to users who made a reservation after the change, and users who made a reservation before the change will be charged the original fee.
In the event that fees change after you have made reservations and you subsequently change your reservation, your original fees will still apply to you.

Article 4（Cancellation of appointments and prohibition of no-show cancellations）

When cancelling a reservation for the service provided by the Providers, the User shall confirm the details of the reservation through the “Confirmation of Reservaition” Email sent from the Service, and then contact the Company by phone, email, or similar method (including, but not limited to, SNS and message applications) to cancel the reservation. In the event that a User who has made a reservation attempts to cancel a reservation beyond the “Cancellation or Changeable Date” listed in the reservation completion email, the User must contact the Company directly by email or cat services and promptly follow the cancellation procedures.
If the User cancels a reservation, the cancellation is deemed to be effective at the time specified below.
- To cancel a reservation by contacting us: when we notify the user that we accept the cancellation of the reservation.
- By any other means: when we notify you of the completion of the reservation cancellation in accordance with the prescribed method.
If it becomes clear that the user cannot use the service in question on the scheduled date of use of the service provided by the Providers, the user shall promptly notify the company to that effect and follow the instructions. In the event that the User is under obligation to pay the cancellation fee, the User shall pay the cancellation fee set forth in the Service in the prescribed manner and by the due date.
In the event that a user does not show up on the scheduled date of use of the services provided by the business without any prior notice and does not use the business, we and the providers will consider the user’s use of the services on the Site, including the Services, to be cancelled without notice, and may suspend the user’s use of the Services or take any necessary action (including legal action). The User must pay the cancellation fee determined by the providers by the prescribed method and date.
Even if the User does not wish to cancel the reservation, we shall have the right to cancel the reservation if we can determine that the content of the reservation related to the User’s use of the services provided by the providers is in conflict with laws and regulations, or if we can determine that it is reasonably inappropriate.

Article 5（User Compliance）

Users shall not reproduce or transmit information obtained through the use of this site for any purpose other than their own personal use without the prior consent of us or the providers, and shall not use it for the use by third parties in any way possible.
Users are responsible for executing the contract with the providers directly, and any inquiries or requests regarding the services provided by the providers should be made directly to the providers in question.
In addition to the preceding two paragraphs, the User shall fully understand and comply with the conditions and rules set forth separately by the providers.
Users shall not engage in the following acts when using this service.

Sending or writing information by impersonating a third party
The act of using the Service by any method other than those approved by us
Sending or writing harmful computer programs, sending spam mail, chain letters, junk mail, etc.
Actions that infringe or may infringe the copyrights or other intellectual property rights of us or a third party
Actions that slander, defame, or defame us, te providers, or third parties.
The act of disclosing to others information, documents, figures, etc. that are offensive to public order and morals
Registering false or incomplete information about the name, address, telephone number, email address, credit card number, etc. of a user or individual user of the service provided by te providers, regardless of whether it is intentional or not.
Non-payment of the reservation fee, cancellation fee or usage fee (whatever the reason) charged by the providers
Acts of violence against the providers, or acts of nuisance to the providers, the Company or a third party
A reservation that makes it impossible to use the services provided by te providers, such as a reservation for multiple providers on the same schedule.
Resale of a reservation to another person or a reservation recognized as a reservation for commercial purposes
Any other act that violates or is likely to violate the law

If any damage is caused to us or a third party due to an act of the User that corresponds to one of the items in the preceding paragraph, the User shall bear all legal responsibilities and shall not cause damage to us or a third party.
In the event that we cancel a reservation for the use of the service provided by the provider in accordance with Article 6, the user shall pay the cancellation fee for the provider in question.
If a user has a complaint about the content of the service provided by the providers, the user shall file the complaint with the business on the spot.
If a user is a minor, users must obtain the consent of their legal representative to make a reservation. In the unlikely event that a person pretends to have the consent of his or her legal representative or to be an adult, the act cannot be revoked.

Article 6（Violation of user compliance）

In the event that a User violates the compliance items of the preceding article, or if we deem the operation of the Service inappropriate, we reserve the right to suspend the User’s use of any services on the Site, including the Service, or to take necessary measures (including legal action), such as suspending the User’s use of any services on the Site, or claiming compensation for damages.
In the event that it is presumed that a User is in violation of the compliance clause of the preceding article, or in the event that we reasonably determine that it is inappropriate for the operation of the Service, we may ask the User to confirm the details of such action.

Article 7（Review postings）

Users can post to reviews on this site.

We may check the posted reviews and disclose it to other users.
The rights of the posted reviews belong to us and can be used in the Site and other sites.

Article 8（Copyright）

Users may not use any of the content provided through this site beyond the scope of their personal use as defined in the Copyright Act without the prior consent of us.
In the event that a dispute arises in violation of the provisions of this Article, the User shall resolve the dispute at his/her own expense and responsibility, and shall not cause any damage to us or any third party.

Article 9（Additions and deletions of providers on this site）

Any plan or providers posted on the Website may be changed (including the addition or termination of participation) without prior notice to the user at the convenience of us or the providers. The user agrees to be bound by these terms and conditions.
In accordance with the provisions of the preceding paragraph, in the event that a use contract has been concluded between the user and the providers concerned at the time of the change in the providers concerned, the contract shall remain valid, and the change in the providers concerned shall not have any effect on the use contract concerned.

Article 10（Temporary suspension of the Site and the Service）

We may temporarily suspend the operation of the Site and the Service without prior notice to the User in the following cases

In case of maintenance of this site or changes in specifications
In the event that a natural disaster or other emergency occurs or is likely to occur, and the operation of the Site and the Service is no longer possible
When the Company deems it necessary to temporarily suspend the operation of the service on the Site due to unavoidable reasons

Article 11（Handling of User Information）

We use access logs (hereinafter referred to as “user information”) to create statistical data for the purpose of improving the convenience of users of the Website. may be obtained. We will not disclose your information to third parties unless we are legally required to do so.

Article 12（Our Disclaimer）

We are under no obligation to investigate the business conditions of the providers.
We do not make any guarantees regarding the services provided by the providers. In addition, the information on the companies listed on this site is registered when submitted by the companies concerned, and we do not guarantee the accuracy, completeness, or usefulness of the information. In the unlikely event that any kind of trouble arises between the user and the providers in relation to the services provided by the providers, etc., unless the trouble is due to a reason attributable to us, we shall not be held responsible in any way.
We shall not be held responsible for any loss, delay, or misdelivery of information due to natural disasters, line congestion, equipment failure or shutdown due to maintenance, termination of the participation of the posting service provider, or any damage caused by falsification or leakage of information by a third party, except for reasons attributable to us.
We shall not be held responsible for any disputes between Users and providers arising out of or in connection with the Services other than those described in the preceding paragraphs, unless such disputes are due to reasons attributable to us.
Even if we are liable in accordance with the provisions of the preceding paragraphs, our liability shall be limited to direct and ordinary damages unless the Company’s willfulness or gross negligence is found.

Article 13（Changes to the Terms and Conditions）

We may, without prior notice to the User, make changes (including additions and deletions) to these Terms of Use and other notices. Please be sure to confirm these terms and conditions and other notes each time you use the Service.
When a User uses the Service after the change of these Terms and Cautions, etc., we will consider that the User has accepted these Terms and Cautions, etc. after the change.

Article 14（Prohibition of Assignment of Rights and Obligations）

Users shall not transfer or offer as collateral their status as a user of the Service and the rights and obligations based on that status to a third party, unless we ave given prior consent.
In the event that a user violates the preceding paragraph, we reserves the right to cancel the use contract between the user and the providers in question, or to delete the posted information, and to suspend the user’s use of all services related to this site, including this function, or to take necessary measures (including legal action) such as claims for damages.

Article 15（Governing Law and Jurisdiction）

The Terms of Use shall be governed by and construed in accordance with the laws of Japan, and any and all disputes related to the Terms of Use shall be submitted to the Tokyo District Court or the Tokyo Summary Court as the exclusive jurisdictional court of first instance.

Article 16（Elimination of Anti-Social Forces）

The User shall not be liable for any loss or damage caused by antisocial forces (i.e., organized crime groups, members of organized crime groups, persons who have been a member of organized crime groups for less than 5 years, quasi-members of organized crime groups, companies related to organized crime groups, general meeting of general meeting of organized crime groups, gendarmes or special intelligent violence groups, and other similar persons). In addition, you represent that you will not commit any illegal acts such as violent acts, fraudulent or threatening acts, or business interruptions in the future. In the event of a violation of such a representation, we may cancel the use contract between the user and the providers in question, suspend the user’s use of all services related to the Site, including the Service, revoke the membership, cancel any other contracts associated with the Service, or take necessary measures (including legal measures) such as claims for damages.

supplementary provisions

These terms and conditions are effective October 1, 2018.